What information do we collect?
When you placing an order or registering on our site, you will be asked to enter a valid email address and that’s it.
What do we use your information for?
The information that we collect when you place an order and become our customer may be used in the normal operations of our company when contacting you regarding technical, network, billing, or abuse issues. The entrusted information regarding your service will never be used except in the rare cases of investigating abuse issues. In the case of abuse issues, this information will be only used INTERNALLY within GameServer24.
How do we protect the information we collect when you become a customer?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, modify, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems and are required to keep the information confidential. After you have cancelled your account with GameServer24, your private information will not be kept on file for more than 30 days.
We don’t use any third party DDOS Protection or Web Application Firewall or similar services like Cloudflare. All communication is done directly with GameServer24 without any third-party interception.
We run our own Payment Gateway in-house, none of your invoices or payments are shared with third parties.
We do not use any form of third party hosted database services like Amazon RDS, Azure SQL etc. We hold all database data on our own database with full disk encryption.
Do we disclose any information to outside private parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information that is collected when you place an order for our products. We do not use vendors or consultants that require access to our customer’s information.
All employees of GameServer24 are required before entering into employment with GameServer24 to sign a non-disclosure and confidentiality agreement that prohibits disclosure of confidential client information during employment as well as after they cease to be employed by GameServer24.
Though we never allow any vendors or service provider direct access to our client information or data, all vendors and service providers are required before entering into business with GameServer24 to sign a non-disclosure and confidentiality agreement that prohibits disclosure of confidential client information that could be collected during the course of servicing GameServer24.
Do we disclose any information to outside legal parties?
We will not disclose any information we collect or entrusted to us to any attorneys, law firms, courts, or law enforcement agencies unless otherwise presented with an official court order executed by a judge or magistrate within Germany or The United States.
Public Debate Clause
If our customer directly engages in what is considered a “Public Debate” in an Internet Forum in the form of an “Online Review,” “Service Review,” or any other comments regarding the service that GameServer24 provides to customers, GameServer24 reserves the right to disclose information relevant to public debate at its discretion (with or without the customer’s consent) to defend its reputation as a service provider in the community.
Changes to our Privacy Policy
If GameServer24 decides to change these Privacy Policy, GameServer24 will post those changes on the links from our main pages.
